Séfia

We ship all our products from France. Your order is carefully prepared in our French warehouses and delivered directly to your door by our trusted logistics partners.

Where do you dispatch your products from?

Tracking and delivery

Where is my order?

How can I cancel my order?

Do you deliver to French overseas territories (DROM-TOM)?

What are the delivery times?

Is delivery free?

Do you deliver internationally?

Can you deliver to a collection point or Amazon Locker?

Can your products be found in pharmacies?

I am in Martinique / Guadeloupe / Reunion Island - how does delivery work?

Why isn't my promo code working?

I haven't received my gift (pouch, accessory...)

What should I do if an item is missing from my order?

My order arrived damaged / broken product

Problem with my order

Can I return a product if I'm not satisfied?

How does the 60-day guarantee on Séfia Cottons work?

How do I make a return? What is the procedure?

Returns & Refunds

Why choose turmeric as the main ingredient?

Are your products really natural?

Are your products tested on animals?

Is the appearance of small breakouts (purging effect) normal?

From what age can Séfia products be used?

Tips for use & Products

I want to create content for Séfia (photos, videos, reviews), how do I do this?

I want to work for Séfia, how do I apply?

I want to become a distributor or partner pharmacy, how do I do this?

I want to promote Séfia and earn commissions, how do I do this?

Partnerships & B2B

Where do you dispatch your products from?Updated 3 months ago