Why isn't my promo code working?Updated 3 months ago

There's nothing more frustrating than a code that doesn't apply at checkout. Here are the common reasons:

• Combining offers: Our codes cannot generally be combined with sales or other ongoing promotions.
• Minimum basket value: Some codes only activate from a certain amount (e.g., €50).
• Date: Check that the offer hasn't expired.
• Spaces: Watch out for invisible spaces before or after the code when copying and pasting.

If everything seems correct and it's still blocking, contact us before confirming your order!