Track your Sefia package with just one click! To find out exactly where your order is, use our real-time tracking tool via the “Track my order” button.

Where is my order?

You will have the option to cancel your order in the confirmation email. You can also contact our customer service department via the contact form. Please include your order number and the reason for cancellation in your message.

How can I cancel my order?

Yes, of course! We deliver to all overseas departments and territories without exception. This includes: Réunion, Guadeloupe, Martinique, French Guiana, Mayotte, Saint Pierre and Miquelon, Saint Barthélemy, Saint Martin, etc.

Do you ship to French overseas territories (DROM-TOM)?

We deliver to France, Europe, French overseas territories, and internationally, with fast options so you can receive your order with peace of mind. Free shipping on orders over €59. Metropolitan France. French overseas territories. International.

What are the shipping times?

We ship all our products from France. Your order is carefully prepared in our French warehouses and delivered directly to your door by our trusted logistics partners.

Where do you ship your products from?

Yes! Free shipping on orders over $59. For orders under $59, shipping costs start at $3.90.

Is shipping free?

Séfia delivers internationally: European Union, Switzerland, Norway, Iceland, United Kingdom, and other countries upon request!

Do you ship internationally?

Currently, Séfia delivers directly to your home address. Our products (cotton pads, serums, etc.) deserve special care. Direct delivery allows us to guarantee that your order arrives in perfect condition.

Currently, S&#xE9;fia ships directly to your personal address. Available options: &#x2705; Home address (house, apartment)&#x2705; Business address (if you prefer)&#x274C; Pick-up point (not available at the moment)&#x274C; Amazon Locker (not available)Why no pick-up points? Our products (cottons, serums, etc.) deserve special care. Direct delivery allows us to guarantee that your order arrives in perfect condition. What if you are not home? You can provide an alternative address during checkout (a friend&apos;s house, family, office, etc.). Just make sure someone will be there to receive the package. Tip: Give us an address where you are sure to receive the package to avoid returns!

Can you ship to a pick-up point or Amazon Locker?

Yes, absolutely! SEFIA is available in over 250 pharmacies overseas (Reunion Island, Martinique, Guadeloupe, French Guiana, New Caledonia, Mayotte, French Polynesia). Our products will soon be available in mainland France as well.

Can we find your products in pharmacies?

We ship to all French overseas departments and territories: Reunion Island, Martinique, Guadeloupe, French Guiana, Mayotte, Saint-Pierre and Miquelon, New Caledonia, French Polynesia, and more.

We ship to all French overseas departments and territories: Reunion Island, Martinique, Guadeloupe, French Guiana, Mayotte, Saint-Pierre and Miquelon, New Caledonia, French Polynesia, and more.Estimated delivery times: 4 to 8 business days depending on your island, via Colissimo Domicile or Lettre Services Plus.The majority of our orders are shipped in lightweight packaging, they arrive directly in your mailbox, without you having to go to the post office.For certain bulky orders, shipping is done by package. In this case, local fees may apply upon receipt depending on your territory, these fees are set by local authorities and are independent of S&#xE9;fia.Our tip: To avoid any surprises and get your products as quickly as possible, you can also find them directly at our overseas partner retail locations, pharmacies available in Martinique, Guadeloupe, R&#xE9;union, French Guiana, Mayotte, and New Caledonia.&#x27A1; <a href="https://sefia.co/pages/points-de-vente" target="_blank" rel="noopener noreferrer">Find a store near you</a>

I am in Martinique / Guadeloupe / Reunion Island - how does shipping work?

Séfia

Track your package in real time and check our delivery times (DROM-TOM, France, International).

Tracking and delivery