How does the 60-day guarantee on Séfia Cottons work?Updated 3 months ago

Still hesitating? At Séfia, we give you time to see the results on your skin.

Our "Money-Back Guarantee" is an exclusive offer dedicated to our Séfia Cottons (jars and refills). Unlike traditional cosmetics, we encourage you to truly test them.

• Extended timeframe: You have 60 days after receiving your order to test the effectiveness of our fibers.
• Opened product: You can return your cottons to us even if they have been used and washed. If you are not satisfied with the results, we will take the product back.
• Procedure: Contact us at [email protected], specifying your order number so we can guide you through the process.
• Refund: The total amount will be refunded to you, after deducting the return shipping costs.

Important conditions:

1. This offer is limited to one use per customer.
2. It is only valid for purchases made on sefia.co.
3. It does not apply to purchases made in physical retail locations or during private sales.